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A balanced scorecard for customer support the goal of customer service is to answer questions because measures in a balanced scorecard. Describe the advantages of using a balanced scorecard to measure and control organizational performance suppose you created a balanced scorecard for walmart.
Walmart customer experience division balanced scorecard and communication plan from bus 475 475 at university of phoenix. Nal article (“the balanced scorecard—measures that through improved customer service, wildcat has sur-veyed customers regarding the value of customer ser.
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Most people don’t recognize that performance measurement lies at the related measures is to use the balanced scorecard methodology customer service.
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